We are Reliance Walk-in Medical
A full service medical and urgent care center
Address: 1993 Pulaski Hwy, Bear, DE 19701
Available Now: Same Day Appointments, Tele-health, Covid-19 Testing, and Dermatology Services (see our full list of services)
At Reliance Healthcare, we are working hard to ensure the safety of our patients and staff everyday. Our number one priority is the safety of our patients and staff, so we have implemented the following protocols to address COVID-19:
Reliance Healthcare offers COVID-19 testing to children and adults.
We now offer telemedicine visits.
If a patient comes into the clinic for a visit, they and all members of their family are REQUIRED to wear a face mask (unless the patient is under 2 years old). The face mask must cover both the nose and mouth. All Reliance Healthcare employees are also required to wear a mask during all patient interactions.
Every morning, each staff member is screened for fever and respiratory symptoms. If they or a member of their family have either, they are sent home to self-quarantine until they are deemed safe to return to work by our Medical Director.
We encourage patients to wait in their car and we will contact them when it is their turn to be seen to reduce time spent in the waiting room.
We ask patients to not bring additional family or friends to the clinic unless it's necessary such as minors or for assistance.
We have rearranged chairs in the waiting room are spread in clusters of 2 or 3 at least 6 feet apart to minimize patient to patient contact.
We have removed books and magazines from the waiting room and patient rooms.
We have always been diligent with our decontamination and cleaning procedures. We will continue to ensure that high touch surfaces (door handles, door knobs, countertops, tablets, clipboards, patient rooms, etc.) are regularly cleaned and decontaminated throughout each shift.
Covid-19 Testing Now Available
We perform antigen and antibody testing with results in 10 minutes, as well as, PCR testing with results in 24-36 hours (this is required by most of the airlines). Covid-19 testing is available on a walk-in basis (no appointment needed).